7 Steps to Better Learning Engagement, A Blueprint for Creating Impactful L&D, Live in NYC with Becky Willis

In this episode of The Learning & Development Podcast, David James is joined by Becky Willis to break down the essential components of her new book, 7 Steps to Better Learning Engagement: A Blueprint for Creating Impactful L&D. Together, they explore what it truly takes for an organization to shift its attention toward L&D and, more importantly, how to convert that attention into tangible business impact.

Becky reflects on the transition from traditional L&D hurdles to a streamlined, step-by-step guide for modern professionals. The conversation covers the entire lifecycle of a successful initiative—from securing executive buy-in and refining strategy to optimizing learning technology. They also delve into the "marketing" side of the industry, discussing how to leverage internal champions and communication tactics to ensure L&D moves from the periphery to the heart of organizational performance.

Take your L&D to the next level

Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership.

It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model

KEY TAKEAWAYS

●      Reposition L&D as a business function, not a course factory - move from “we create training” to “we solve business problems,” and prove it using time to proficiency, product quality, and profit KPIs.

●      Start with one senior sponsor, co‑solve a pressing business issue, prove impact with data and stories, then scale support via a Learning Advisory Board or similar council.

●      Modern, collaborative, AI‑enabled platforms with strong UX can transform engagement and visibility. But don´t bolt AI onto legacy LMSs and risk turning L&D into a “dinosaur on wheels.”

●      Market L&D internally like a product - use champions and visible executives and continually showcase success stories.

●      Go way beyond courses, design for moments of need. Build experience sharing, in‑the‑flow support and AI‑enabled coaching - employees need to get exactly what they need, when they need it.

BEST MOMENTS