MM Talks: The hidden emotional labour of financial advice with Emma Boardwell

Kimberly Dondo speaks with Emma Boardwell, founder of Emotional Finance, and Tom Brown about Emma’s move from psychotherapy into financial advice and her mission to bring emotional literacy into the industry.

They discuss the emotional labour advisers carry, the need for clearer boundaries, how vulnerability should be handled, and why relational skills should be embedded in advisor training as technology automates technical tasks.