Banking madness: Over 30 minutes to deposit $1.47 - Episode 660 - The Scribble with Jeremy Bradley

It's a mixed bag of stories on the show. Jeremy Bradley talks about the frustration of depositing $1.47 at the bank. How did a simple transaction take upwards of 30 minutes? "This is why people don't go into a bank branch anymore," he said. JB talks about critical changes that impact the customer experience and reinforce his belief that "customer service ain't what it used to be. It's gone, it's dead, businesses don't care." In his frustration, JB had plenty of time to people-watch. "While I was fuming in line, I had time to observe my surroundings." He talks about a shocking moment between a mother and her baby.