How to Coach an Employee Who Isn't Performing

Most managers think they're coaching. What they're actually doing is

announcing numbers — and it's why the same person is behind again this

month.

You've had the conversation. Maybe three times. You told them to step

up, to be more accountable, to take more ownership. They said they'd

work on it. Nothing changed. So either they don't want it, or you're

coaching a mood instead of a skill.

In this episode I break down what coaching an employee actually looks

like when it works: how to find the one step in someone's work that's

breaking, why "be more accountable" is unfixable feedback, and the six

reasons people underperform — only one of which is a character problem.

You'll walk away with the four questions that do more work than any