Ep. #13, Ten Times Faster at What? with Jennifer Riggins

On episode 13 of Third Loop, the Progressive Delivery team speaks with Jennifer Riggins about why faster code doesn’t automatically mean better software. They explore how AI exposes organizational bottlenecks, why psychological safety matters, and what Spotify’s growing feature set reveals about user value. Jennifer makes the case for smaller experiments, stronger feedback loops, and keeping people at the center of delivery.