
← Unlocked Podcast24. Sept. · 1 Std. 11 Min.
The 9 Key Hires Roadmap: Scaling From $1M to $10M (Episode 96)
<p>If your locksmith or security integration business is stuck at a revenue plateau, the roadblock almost never stems from a lack of technical skill—it stems from making the wrong hires at the wrong time. In <strong>Episode 96</strong>, Tony (<a href="https://www.assuredsecurity.com/?utm_source=gemini" target="_blank" rel="noopener">Assured Security</a>), Chad (<a href="https://www.locdoc.com/?utm_source=gemini" target="_blank" rel="noopener">Loc-Doc Security</a>), and Lars (<a href="https://calgarylockandsafe.ca/?utm_source=gemini" target="_blank" rel="noopener">Calgary Lock & Safe</a>) map out a practical, stage-by-stage hiring roadmap for scaling a trade business from $1M to $10M. </p><p>Recording after a lighthearted preamble discussing Royal Portrush golf gifts, Tony's hallway office setup in Bloomington, and their upcoming 100th-episode milestone, the trio treats executive hiring like a strategic drafting session. They debate when an owner must hand off daily dispatch to a dedicated Operations Manager, why adding an outside salesperson moves a shop from $30 re-keys to $50,000 door hardware projects, and how adding a Systems IT Administrator eliminates administrative "copy-paste" friction. Plus, they explore why hiring a dedicated technical trainer solves the industry's talent shortage and why every founder needs an outside business coach or peer group once they hit $7M. </p>