How AI Workflow Automation Changes the Way Your Business Works with Justin Watt

Why do companies invest in AI without changing how work gets done? In this episode Chris sits down with Justin Watt, co-founder and CEO of Switchboard, to examine why AI adoption often stalls after teams get access to tools. They explore the move from individual AI use to AI workflow automation that supports work across departments. Justin explains why successful business process automation depends on clear handoffs, usable data, and the right permissions. He shares how simplifying a complica...