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WBSP916: Scale Growth by Understanding How to Build Departmental Consensus, an Objective Panel Review
WBSP916: Scale Growth by Understanding How to Build Departmental Consensus, an Objective Panel Review
Send us Fan Mail Organizations often struggle to align departments that operate with different goals, terminology, processes, and performance metrics. Sales may focus on revenue and customer commitments, while operations prioritizes capacity and execution, finance emphasizes profitability and controls, IT focuses on systems and data, and customer service manages expectations after the sale. As a result, the same business issue can look very different depending on who is evaluating it. These d...