Scaling a 24-Hour Vet ER Across 34 States - Where We Buy #389

Jennifer Hanlon is Vice President of Real Estate and Development at VEG ER for Pets, an emergency and urgent care hospital network for animals with 131 locations across 34 states and Canada. She discusses the company's rapid growth, opening roughly 30 locations per year, and its unique open-concept ER model that allows pet owners to stay with their animals throughout treatment. She also talks about what makes an ideal site, how the real estate team approaches visibility and access, and what it's been like scaling the business from the ground up over eight years.

Keish Virtue is the Retail Research Manager in the Americas for JLL.

James Cook is the Director of Retail Research in the Americas for JLL.

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Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.