Maintenance Requests: What’s Urgent and What Can Wait

Send us Fan Mail It’s 9:40 on a Tuesday night, your phone lights up, and the toilet in your rental is leaking. Do you get in the car, or do you go to sleep and call your plumber in the morning? Emergency maintenance requests are the one call almost every landlord gets wrong at least once, in both directions. Kevin and I are walking you through the three-tier system we use to sort what gets fixed tonight from what can wait until Thursday. You’ll get our real lists for all three tiers, includin...