Dental A Team Podcast

← Dental A Team Podcast24 sep · 19 min

#1,207: This Is What Your KPIs Are Trying to Tell You

#1,207: This Is What Your KPIs Are Trying to Tell You24 sep19 min

Your key performance indicators do not have to be intimidating. In fact, with the correct frame of mind, they tell you exactly what's going on in your practice! Kiera shares the smart way to utilize KPIs, including:

Looking for patterns, not just numbers

Finding the question in each KPI

Understanding KPIs are team-wide, not just for the owner

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Transcript:

Kiera (00:01)

Hello, Dental A Team listeners, this is Kiera, and I hope you're excited because I'm gonna talk to you about KPIs and whether you're excited about it or not, you're gonna listen to KPIs because KPIs are the vital of your practice and your KPIs are really telling you a lot more, just like your vitals on your body are probably telling you a lot more than you think they are. I have been getting and falling in love with weight training, and I had a client shout out to her. She was like, Kiera, you need a new passion to become obsessed with, and I think weight training could be there.

But with my history, I was anorexic for a lot of my life. And thankfully that part of my life I think is like done and over. And I love food. And so with weight training, my coach was like, you've got to track in and you gotta weigh in. So it's weighing in every day, doing your measurements, and then doing macros. And for a girl who is terrified of that, because a skill for me and eating food, like a lot of food.