Don’t Do That: Don’t Miss the Moment to Send the Card

In this episode of Don’t Do That, Kelly Waltrich sits down with Mary Ellen Harden, a relationship marketing expert and greeting card advocate at Hallmark Business Connections, to discuss why personal gestures still matter in an increasingly digital world. Mary Ellen has spent nearly 20 years helping businesses use greeting cards to strengthen customer relationships, with much of her work focused on financial advisors and financial services organizations. She explains why a card feels more sig...