Face-to-Face (F2F) in Home Health: Rules, Risks & Compliance Tips

<p>In this episode of AHCC Talk, we break down the <strong>face-to-face (F2F) requirement for home health</strong>—a critical condition of payment tied to compliance and reimbursement.</p><p>Learn what qualifies as a valid encounter, who can perform it, and how to avoid the most common documentation mistakes that lead to denials.</p><p>We also cover <strong>timing rules, telehealth updates through 2027, and practical strategies</strong> to ensure your agency stays compliant and audit-ready.</p><p>Perfect for coders, clinicians, and compliance professionals navigating home health regulations.This episode&#39;s panel includes:</p><p>✅ Jan Milliman, HCS-D, Director, AHCC</p><p>✅ Lisa Selman-Holman, JD, BSN, RN, HCS-D, HCS-H,HCS-O, COS-C, Vice President of Clinical Services, McBee</p><p>✅ Lisa McClammy, BSN, RN, COS-C, HCS-D,HCS-O, Senior Clinical Education Consultant, MAC Legacy</p><p><br></p><p>Links Mentioned in the Episode </p><p>🔗 § 424.22 Requirements for home health services. <a href="https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-424/subpart-B/section-424.22">https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-424/subpart-B/section-424.22</a> </p><p>🔗 A Rule by the Centers for Medicare &amp; Medicaid Services on 12/02/2025: <a href="https://www.federalregister.gov/documents/2025/12/02/2025-21767/medicare-and-medicaid-programs-calendar-year-2026-home-health-prospective-payment-system-hh-pps-rate">https://www.federalregister.gov/documents/2025/12/02/2025-21767/medicare-and-medicaid-programs-calendar-year-2026-home-health-prospective-payment-system-hh-pps-rate</a></p><p>🔗 Palmetto GBO: Home Health Face to Face Checklist: <a href="https://dominoapps.palmettogba.com/palmetto/providers.nsf/files/Home_Health_Face_to_Face_Checklist.pdf/$FILE/Home_Health_Face_to_Face_Checklist.pdf">https://dominoapps.palmettogba.com/palmetto/providers.nsf/files/Home_Health_Face_to_Face_Checklist.pdf/$FILE/Home_Health_Face_to_Face_Checklist.pdf</a> </p><p>🔗 Join us May 19-21 at the Home Care Leadership Summit in Orlando, FL: decisionhealth.com/hcls2026 </p><p>🔗 Join us for the next live airing of AHCC Talk: <a href="https://attendee.gotowebinar.com/register/2224811617290518541?source=yt">https://attendee.gotowebinar.com/register/2224811617290518541?source=yt</a></p><p>🔗 Learn more about AHCC and how to become a member:store.decisionhealth.com/join-ahcc🔗 NEW BOOK: Home Health Guide to Crafting a Compliant Plan of Care, 1st Edition: <a href="https://store.decisionhealth.com/2026-plan-of-care-guide">⁠https://store.decisionhealth.com/2026-plan-of-care-guide⁠</a></p><p>⬇️ Downloadable slides from this discussion: <a href="https://ahcc.decisionhealth.com/media/1774/ahcc-talk-episode-89-handouts.pdf">https://ahcc.decisionhealth.com/media/1774/ahcc-talk-episode-89-handouts.pdf</a></p><p><br></p><p>📧Have a question, episode request, or suggestions for a future panel guest? Email Jan at jan.milliman@decisionhealth.com</p><p></p>