KPMG's Withdrawn AI Report: What UBS, the NHS and TfL Disputed | with Ben Pickett Ep48

KPMG withdrew its flagship agentic AI report after UBS, NHS Greater Manchester, Swiss Federal Railways and Transport for London disputed case studies about them, and researchers found only 5 of its 45 citations matched their sources. Not an AI problem. Not a people problem. A process problem. Ben Pickett is Co-Founder and COO of Swa, a former Global Director of Site Reliability Engineering at Nike, and writer of Enterprise Field Notes, the newsletter on why most companies are bad at buying a...