Always Business Class

← Always Business Class23 Jun · 40 min

Wonder, AI & Better Travel Experiences | Sarah Pirie-Nally on Curiosity, Innovation and Designing a Better Life

Wonder, AI & Better Travel Experiences | Sarah Pirie-Nally on Curiosity, Innovation and Designing a Better Life23 Jun40 min

<p>What if the biggest competitive advantage in business isn't AI, but curiosity?</p><p><br /></p><p>In this episode of Always Business Class, Steve Hui and Steve Pirie-Nally sit down with innovation strategist, author, speaker, and Wonder &amp; Wonder founder Sarah Pirie-Nally to explore the intersection of technology, human behaviour, travel, and the power of wonder.</p><p><br /></p><p>Sarah shares lessons from her years leading innovation initiatives at Commonwealth Bank, her work helping organisations embrace emerging technologies, and why curiosity remains one of the most valuable skills in a rapidly changing world.</p><p><br /></p><p>The conversation explores how AI can become a genuine business advantage, why human-centred design matters more than ever, and how travel creates the pattern interrupts that lead to better ideas, stronger relationships, and happier lives.</p><p><br /></p><p>This is a conversation about innovation.</p><p>About designing experiences people genuinely want.</p><p>And about using technology to create more freedom, more creativity, and more meaningful travel experiences.</p><p><br /></p><p><strong>Sarah Pirie-Nally</strong></p><p>Founder, Wonder &amp; WonderAuthor, Speaker &amp; AI Strategist</p><p><strong>Flights Club Membership</strong></p><p><a href="https://iflyflat.com.au/membership/" rel="ugc noopener noreferrer" target="_blank">https://iflyflat.com.au/membership/</a></p><p><strong>Accor Plus Explorer Membership</strong></p><p><strong></strong><a href="https://www.accorplus.com/explorer-membership/" rel="ugc noopener noreferrer" target="_blank">https://www.accorplus.com/explorer-membership/</a></p><p><br /></p><p>00:00 Why Travel Activates Wonder</p><p>01:45 Meeting Sarah &amp; The Origins of Wonder</p><p>04:10 Innovation, Curiosity &amp; Better Questions06:45 From Corporate Innovation to AI Strategy</p><p>10:00 Why Businesses Need Wonder More Than Ever</p><p>12:05 AI Is Not Your Strategy</p><p>14:00 Understanding Human-Centred Design</p><p>17:05 Building Products People Actually Want</p><p>18:30 How Travel Changes The Way We Think</p><p>20:00 Pattern Interrupts &amp; Everyday Wonder</p><p>23:00 AI, Customer Experience &amp; Business Growth</p><p>26:10 Building Your Business Operating System</p><p>29:00 Creating A Second Brain For Teams</p><p>32:00 Using AI To Simplify Family Life</p><p>35:00 Buying Back Time With Technology</p><p>36:20 Why Travel Creates Better Humans</p><p>38:40 AI, Wonder &amp; The Future Of Business<br /></p>