AV SuperFriends: Off the Rails - Obviously, I'm not doing any of this

Recorded August 7, 2026

Freshly relocated, the AV SuperFriends dig into how classroom support actually works. Ring-down phones, intercoms, Teams channels, help buttons, student technicians, remote tools, and after-hours coverage all get put on the table.

The panel also gets into the difference between a real AV failure and a perceived one, why good support is as much about communication as troubleshooting, and how student employees can become an incredibly effective first line of support when they're trained and trusted.

Then we turn to physical security and ask a simple question: why does seemingly everyone on campus have a key to the AV rack? Plus, Corsair takes a stake in Bitfocus, Companion may or may not be headed toward subscription hell, and Cameron fills in for Marc.

News article: https://www.avinteractive.com/news/business/elgato-parent-corsair-takes-a-minority-stake-in-bitfocus-03-08-2026/

Connect with Cameron: https://www.linkedin.com/in/cameron-sofsky-a3866465/

Alternate show titles:

What's Marc's mouth taste like?

Just the tip jar

Whenever we see this happen to a successful project, they ruin it

Reach over and touch it / If it breaks, it's on y'all

I had my agent do a little bit of research on this