How Change Really Happens with Kristy Ellmer

Change is hard. But it isn't because people resist it.

In this episode, I'm joined by Kristy Ellmer, Managing Director and Partner at Boston Consulting Group and co-author of How Change Really Works. We explore why so many personal and organizational changes fail, what behavioral science teaches us about making change stick, and the simple shifts that can help us move forward with more confidence.

Whether you're leading a team, navigating a career transition, or trying to create new habits at home, this conversation will change the way you think about transformation.

Show Highlights:

How Kristy's early career shaped her approach to uncertainty and change. [04:15]

Why most transformations fail and what "change distance" really means. [10:20]

The surprising role agency plays in helping people embrace change. [15:10]

Why rituals matter more than willpower when creating lasting change. [23:30]

The biggest misconception about how people respond to change. [34:15]

How curiosity creates an opportunity for change to succeed. [36:45]

What the IKEA Effect teaches us about getting people to buy into change. [42:30]

Why a "fresh start" can be the key to rebuilding momentum. [1:05:10]