EP 218 - Use AI to Become the Person You Want to Be | Jay Jacobson

🎙️ Can AI actually help you become a better version of yourself?

In this episode of Finding Better, I sit down with Jay Jacobson — a 45-year funeral director, author of Lead By Legendary Example, and founder of Jacobson Professional Staffing — for a conversation that completely changed how I think about AI, leadership, and human connection.

We dig into why knowledge isn’t the skill that gets you hired anymore — it’s people skills, emotional intelligence, and presence. Jay shares real stories from decades in funeral service and hospitality, and shows exactly how he uses AI tools like ChatGPT, Claude, and Adobe Firefly to write kinder emails, shift workplace culture, train young employees, and communicate like the leader he wants to be.

If you want to use AI to grow, lead better, and become the person you actually want to be — this episode will shift how you see technology.

🔥 In this episode, we cover:

✅ How to use ChatGPT, Claude & AI agents to write more professional, kind communication

✅ Why ”leadership” has nothing to do with your job title

✅ How funeral directors & hospitality pros build trust in under 3 minutes

✅ Using AI to train your team and quietly shift company culture

✅ Why smartphones are erasing communication skills in young people

✅ Using AI as a personal coach to become a better leader, communicator & human

✅ Free & affordable ways to get AI-certified (Coursera and more)