About this podcast
This podcast is for leaders who are ready to reinvent Global Business Services for the Age of AI. Each episode brings real-world stories and practical strategies from GBS executives and transformation leaders who are redesigning operating models, modernizing data foundations, reengineering processes, and reshaping talent strategies to unlock AI at scale. We cut through theory and hype. Instead, we focus on what actually works: How to redesign your GBS operating model to make maximum use of…
11 episodes · business
GBS Rewired
About this podcast
This podcast is for leaders who are ready to reinvent Global Business Services for the Age of AI. Each episode brings real-world stories and practical strategies from GBS executives and transformation leaders who are redesigning operating models, modernizing data foundations, reengineering processes, and reshaping talent strategies to unlock AI at scale. We cut through theory and hype. Instead, we focus on what actually works: How to redesign your GBS operating model to make maximum use of…
Recent episodes
- Managing Token Costs: Agentic AI's Invisible Expense28 Jul · 21 min
- DHL's GBS Rewired: Bots, Agents, and 6,000 People (Frank Schüler, DHL Global Forwarding)14 Jul · 21 min
- From Cost Center to Value Engine: Steve Rudderham, Ecolab16 Jun · 24 min
- The Big Data Conversation: Vandana Khanna, MetLife2 Jun · 34 min
- Getting the Buy-In and Downstream Impact from AI Initiatives, Sefa Soybir EY22 May · 36 min
- Reality Check: Exploring the Data Behind the GBS AI Hype12 May · 46 min
- How to Scale Agentic AI29 Apr · 38 min
- The Power of UX Everywhere: Jan Nikus (KONE Business Services)14 Apr · 28 min
- Augmenting Flawless Delivery: AI in Global Central Operations ⎸ Ansgar Thiessen (Swiss Re Global Corporate Solutions)31 Mar · 33 min
- Agentic AI & the Future GBS Operating Model | Uli Erxleben (Hypatos)17 Mar · 43 min
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