Building a Customer-Obsessed Business with John DiJulius

What if you could make price irrelevant in your sales? In this episode of GSD with Jeni, Jeni sits down with customer experience expert, entrepreneur, author, and speaker John DiJulius to unpack what it really means to create a customer-obsessed organization. From his early entrepreneurial journey to becoming one of the leading voices in service excellence, John shares powerful lessons on building a brand that is known as “the only one that does what you do.” Together, Jeni and John explore h...