
About this podcast
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
41 episodes · business
Happy to Help | A Customer Support Podcast
About this podcast
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
Recent episodes
- Podcasting As Proactive Customer Support11 Aug · 46 min
- What You Should Actually Measure in Support with Meghan Gallagher14 Jul · 45 min
- Help Articles and Writing Strategies in the Age of AI with Leslie O'Flahavan9 Jun · 54 min
- How Support Teams Can Prove Their Value Across the Company with Andrew "Coach" Rios12 May · 1 h 00 min
- Practical Uses of AI in Customer Support with Craig Stoss14 Apr · 50 min
- Using Psychology to Thrive in Customer Support with Melody Wilding10 Mar · 52 min
- Creating a Healthy Mindset in Customer Support with Sarah Caminiti10 Feb · 59 min
- Finding Excellent Customer Support Agents in Unlikely Places13 Jan · 41 min
- How Intentional Gifting Creates Loyal Customers with Sarah Betts9 Dec 2025 · 42 min
- Turning Customers into Superfans with Brittany Hodak11 Nov 2025 · 1 h 07 min