The Cost of Bad Customer Experience | Let's Laugh About It with Rachel Greenawald

<p>A bad customer experience doesn’t just create an inconvenience, it creates a cost.</p><p>In this episode of Let’s Laugh About It, we unpack the real price brands pay when experience falls apart, and why it’s harder to measure than most teams think.</p><p>From confusing websites and unmet expectations, to wrong items shipped and no response from support. We’ve seen the aftermath firsthand. </p><p>If you’re a founder, operator, or CX leader, this is a conversation you need to hear.</p><p>Watch now and rethink what a bad experience is actually costing your brand.</p>