632: My No Dickhead Policy: Dealing With Online Hate as a Business Owner

<p><strong>Want to get coached by Laura? Book a Scale Session here: </strong><a href="https://tools.laurahiggins.com/scale" target="_blank" rel="noopener noreferrer">https://tools.laurahiggins.com/scale</a></p><p><br></p><p>A hater joined my free workshop and stuck around just to trash me in front of 280 people - and I had a choice to make in real time. In this episode I&#39;m walking you through exactly what happened, what I said, and the three insights that changed how I think about criticism forever. If you&#39;ve ever felt scared to be visible online because of what people might say, this one&#39;s for you.</p><p><br></p><ul><li>The moment a &quot;menace&quot; derailed my free workshop - and why I stopped everything to address it live</li></ul><ul><li>Why I have a strict no dickheads policy (and how enforcing it sets the tone)</li><li>The uncomfortable truth about why one nasty comment feels louder than 100 kind ones</li><li>What happened the second I set a boundary - the chat blew up and here&#39;s why</li><li>Why repelling the wrong people is actually your best marketing move</li></ul>