From A Starbucks Store to the Board Room: Advice On The Road to CHRO

On this episode of People Person, host and Morning Brew Inc.'s SVP Head of People Operations Kate Noel, speaks with Sara Kelly, EVP and Chief Partner Officer at Starbucks. Sara shares her unique journey to leading people ops at Starbucks, the principals that have guided her career, and the programs around education, parental leave, and retention that have kept Starbucks employees growing within the company. 

00:00: Intro 

02:00: The recipe for being a CHRO 

06:50: Starbucks college education program 

08:55: Sara’s journey from store to Chief Partner Officer

12:35: How her principals have informed her role 

13:20: Implementing the Coffeehouse Coach program 

15:45: How to grow in your role 

18:15: Non-negotiables for executive roles 

22:00: Advice for becoming a leader 

26:50: Listening to employees to change benefits and Starbucks parental leave 

This episode is presented by Leapsome. To learn more, visit: https://www.leapsome.com/request-a-demo