Episode 103: Aligning Expectations and Focusing on Outcomes - Inside the PSA's New Standards

The UK's Professional Standards Authority (PSA) has introduced a new single set of standards that will be used to assess both professional regulators and accredited registers, replacing separate frameworks with a unified set of expectations. In this episode, host Line Dempsey speaks with Graham Mockler, Director of Regulation and Accreditation at the PSA, about the rationale behind this significant change and what it means for the future of regulatory oversight. They discuss the shift toward outcomes-focused regulation; the growing emphasis on governance, risk management, and organizational culture; and the importance of greater consistency across regulatory systems for strengthening public protection and public confidence. The conversation also explores the practical challenges of implementation, the role of collaboration in addressing regulatory gaps, and the measures that will determine whether the new framework achieves its intended impact.

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