116. Introducing CARE Leadership: Four Practices For Creating A Culture Of Care

You may care deeply about your clients, customers and community, but how do you know whether that care is being experienced by the people inside your business? A culture of care cannot depend entirely on how caring we believe ourselves to be. It is shaped by what people repeatedly experience through our leadership, particularly when they need support, offer feedback, make a mistake, experience harm or have needs we did not anticipate. In this episode, I introduce the four practices of CARE Le...