Why I Stopped Accepting the First Explanation

“We’re always putting out fires.” “I’ve told them this five times.” “I have to check everything before it’s marked complete.” It’s easy to accept the first explanation for familiar business frustrations. But what if the issue you’re seeing isn’t the whole story? In this episode of Scaling with Intent, Peggy explores why she’s learned to look beneath the first explanation—and what recurring problems may be revealing about where your company is headed. Because the decisions, responses, and patt...