EP. 218 Biblicare: Everything You Need to Run Your Counseling Ministry W/Founder Dr. Bob Olender

Michael interviews Bob from Biblicare about a church-focused counseling platform that supports the full counseling workflow from intake forms, scheduling, session notes, and homework to analysis, reporting, and ministry oversight. Bob shares his ministry and programming background, including work with a missions agency, and explains Biblicare’s origin after a seminary friend with a large church needed a system beyond spreadsheets to prevent counselees from slipping through the cracks. They discuss how Biblicare helps churches create structure, improve administration, and give pastors visibility into counseling activity, trends, and aggregate data for training and budgeting, while also providing ongoing onboarding, coaching, and proactive support as a family-run company.

00:00 Conference Intro

00:43 Meet Bob

01:51 Origin Story

03:39 Church Need Emerges

05:49 Family Built Company

07:29 Kingdom Infrastructure Vision

09:31 What Biblicare Does

10:55 Onboarding and Process Design

13:01 Oversight and Reporting

17:23 Crisis Support and Coaching

22:24 Cookie Factory Care