
← Systems Rehab | Client Experience Systems for Service Providers14 May · 15 min
Overdelivering Is People Pleasing In Disguise (Or Is It?) | Ep. 43
Overdelivering Is People Pleasing In Disguise (Or Is It?) | Ep. 43
You've probably been there...you finish a project and realize you did way more than what was actually in your contract. Maybe you told yourself it was just this one time, or that it was the right thing to do for the client. But somewhere in the back of your mind, you started wondering: am I doing too much? And if I am, why do I keep doing it? That question had me in a choke hold for a solid year. In this episode, I'm getting honest about the mental tug-of-war I had with my own offer as ...