Levity in Healthcare: Richie Redding's Approach to Better Team Dynamics

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding, a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert. Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based listening and levity to build trust under pressure. He describes how active listening improves outc...