AI, Taste and the Future of Advertising | Justine Armour, 72andSunny

In this episode of Technically Creative, Orlando Wood sits down with Justine Armour, Chief Creative Officer of 72andSunny International, for a conversation about AI, advertising, creativity, taste, originality and the future of creative work.

As generative AI makes it possible to produce more ideas, images, advertising and content than ever before, Justine argues that the most valuable creative skill may no longer be the ability to make more. It may be knowing what not to make.

Her argument is fascinating: AI is already very good at producing work that is acceptable. Work that is pretty good. Work that lives in the middle. But culture has never moved forward from the middle. It moves because of outliers, divergent thinkers and people with enough conviction to pursue ideas that initially make everyone else uncomfortable.

And that means taste may become more valuable in the age of AI, not less.

After nearly 30 years in advertising, including leadership roles at some of the world's most celebrated creative agencies, Justine believes experience, discernment and the ability to recognize an extraordinary idea are becoming increasingly important. In a world of infinite creative possibility, the advantage belongs to people who can tell the difference between something that's merely good and something genuinely original.

But this conversation goes well beyond AI.

Justine talks candidly about creative leadership, agency culture, collaboration, burnout, failure and the importance of remaining human inside an industry becoming increasingly automated.

We explore how 72andSunny builds a collaborative creative culture, why consensus can sometimes push advertising toward mediocrity, and why creative leaders need to create environments where unusual ideas have enough space to survive.

Justine also reflects on stepping away from advertising after more than two decades of pushing herself relentlessly, what that experience taught her about creativity and leadership, and why reconnecting with instinct and creative energy changed the way she works.

And for the next generation of creatives entering advertising during the AI revolution, her advice is surprisingly clear.

Learn the tools.

But don't let the tools define your taste.