Mouli Venkatesan on AI, Interoperability, and Connecting Healthcare at Scale

Healthcare doesn’t lack data. The challenge is connecting it.

In this episode of Technovation, Mouli Venkatesan, EVP and Chief Information & Technology Officer of the Blue Cross Blue Shield Association, joins Peter High to discuss how interoperability, AI, and shared technology foundations can help create a more connected healthcare system.

Mouli explores how the Blue system balances national scale with local delivery, why longitudinal data matters to value-based care, and how BCBSA approaches AI through mindset, “heart set,” tool set, and skill set. He also explains why responsible AI begins with strong data governance and human involvement in clinical decisions.

The conversation also covers AI workforce development, build-buy-partner decisions, process improvement, and leadership through influence across independent organizations.

This episode is presented by ElevenLabs — Bringing technology to life. Learn more at elevenlabs.io

This episode is also presented by Retool — Build internal software better, with AI. Learn more at retool.com