71 | How Rachel Woods Uses AI Playbooks to Scale Operations

Rachel Woods believes the biggest AI skill isn't coding, it's systems thinking. In this episode, she joins Audrey Chia to explain how businesses can transform everyday workflows into AI-powered playbooks that scale execution across teams. Rachel shares her framework for identifying AI opportunities, training employees to work alongside AI, and creating repeatable processes that can run across tools like Claude, ChatGPT, and Copilot. She also demonstrates a project-planning playbook that helpe...