The Community Lounge

← The Community Lounge19 Jun · 32 min

"Community is a major part of everything we do" ft. Community Manager Joshua Callaghan

"Community is a major part of everything we do" ft. Community Manager Joshua Callaghan19 Jun32 min

<p>Today’s guest is Joshua Callaghan, ex-Community Manager, and now an Account Manager at Raptor PR.</p><p></p><p>Joshua began his journey in the games industry as a teenage Reddit moderator, building hands-on experience in community management before transitioning into PR through a degree apprenticeship. His path highlights how non-traditional routes—like volunteering and community participation—can open doors into the industry</p><p></p><p>We chat about how Joshua got started in community management at just 14, the lessons he learned from moderating large online communities, and how those skills translate into his current role in B2B PR. He shares practical advice on measuring community engagement, using data to guide decisions, and why understanding your audience is key.</p><p></p><p>We also discuss the differences between B2C and B2B community building, the evolving role of content, and even how wearing a dinosaur costume to industry events can help humanise professional spaces! 🦖</p><p></p><p>Games mentioned in this episode:</p><p>- Dreams: <a rel="noopener noreferrer nofollow" href="https://indreams.me/" target="_blank"><b>https://indreams.me/</b></a></p><p>- LittleBigPlanet: <a rel="noopener noreferrer nofollow" href="https://x.com/LittleBigPlanet" target="_blank"><b>https://x.com/LittleBigPlanet</b></a></p><p>- Tearaway: <a rel="noopener noreferrer nofollow" href="https://tearaway.me/" target="_blank"><b>https://tearaway.me/</b></a></p><p>- High on Life 2: <a rel="noopener noreferrer nofollow" href="https://store.steampowered.com/app/2069250/High_On_Life_2/" target="_blank"><b>https://store.steampowered.com/app/2069250/High_On_Life_2/</b></a></p><p>- Hades II: <a rel="noopener noreferrer nofollow" href="https://store.steampowered.com/app/1145350/Hades_II/" target="_blank"><b>https://store.steampowered.com/app/1145350/Hades_II/</b></a></p><p>Other Shoutouts:</p><p>- Lost in Cult: <a rel="noopener noreferrer nofollow" href="https://www.lostincult.co.uk/" target="_blank"><b>https://www.lostincult.co.uk/</b></a></p><p>- Media Molecule: <a rel="noopener noreferrer nofollow" href="https://www.mediamolecule.com/" target="_blank"><b>https://www.mediamolecule.com/</b></a></p><p>- Humble Bundle: <a rel="noopener noreferrer nofollow" href="https://www.humblebundle.com/" target="_blank"><b>https://www.humblebundle.com/</b></a></p><p>Find Joshua on:</p><p>- LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/joshua-callaghan/" target="_blank"><b>https://www.linkedin.com/in/joshua-callaghan/</b></a></p><p></p><p>The Community Lounge is brought to you by Feature Upvote – Painlessly collect feedback from your players. More insights, less noise.</p><p></p><p>Subscribe to the Community Lounge newsletter and get notified of new episodes and articles: <a rel="noopener noreferrer nofollow" href="https://featureupvote.com/thecommunitylounge/" target="_blank"><b>https://featureupvote.com/thecommunitylounge/</b></a></p>