Building a Culture of Collaboration in Lending

<p>Marcia Fisher, Director of Mortgage Operations at UVA Community Credit Union, details her transition from sales to operations and how she leveraged that experience to build a high-performing construction lending team. She digs into the operational realities of the product, explaining why construction lending is &quot;90% process and 10% gut,&quot; and offers critical advice on builder vetting, reviewing contracts, and utilizing contingency reserves to mitigate risk. Gain actionable insights on launching or scaling a construction loan program, emphasizing the necessity of strong processes and intimate borrower-builder management throughout the 12-month lifecycle.</p>