Kevin Pickhardt: Your Printer Is a Security Hole | Ep 1310

In this episode of The Digital Executive Podcast, host Brian Thomas sits down with Kevin Pickhardt, Executive Chairman of Pharos Systems International, to make the case that one of the most overlooked vulnerabilities in enterprise IT is sitting right there in the corner of every office floor — the printer. Kevin opens with a career that began at Xerox forty years ago and traces the surprisingly consistent thread through every transformation since: printing never went away, but the infrastructure managing it never kept up. He explains why printing has been uniquely resistant to modernization — historically owned by facilities rather than IT, split across drivers, print servers, endpoints, and physical documents with no single accountable owner, and architecturally built on trust rather than zero trust. A printer today accepts any file from anyone who can reach it on the network, which is precisely the opposite of how modern security is supposed to work. He then walks through how hybrid work and COVID fundamentally changed print behavior — breaking the personal relationship between employee and device, driving printing into home networks enterprises couldn't control, and forcing organizations to rethink printing not as a connection from desk to nearby printer but as a cloud-based queue accessible from anywhere. He closes with a clear vision of what modern printing infrastructure has to become: cloud native, user-centric and identity-first, integrated with broader IT systems rather than siloed, and secured end-to-end with data loss prevention that can flag when someone suddenly starts printing sensitive financial documents. The paperless office, Kevin notes, was a prediction made forty years ago and still hasn't arrived — and the organizations that accept print as a permanent fixture and modernize it accordingly will be the ones that close the security gap before someone else exploits it.

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