The Kind–Businesslike Matrix, or: Why So Many Teams of Good People Struggle

Happy, high-functioning teams need to be both kind and businesslike—yet few are. What this means and how to get there.

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Stuff referred to in this episode

Almost nothing is a crisis: https://letter.adamsandell.com/p/almost-nothing-is-a-crisis-94d

The “once this difficult period is over”/“now’s not the time” fallacy: https://letter.adamsandell.com/p/nows-not-the-time-fallacy

Consider your options: https://letter.adamsandell.com/p/leaving-job

SMART criteria: https://en.wikipedia.org/wiki/SMART_criteria

Have effective meetings: https://letter.adamsandell.com/p/good-meetings-exist

Have difficult conversations: https://letter.adamsandell.com/p/difficult-conversations