Target’s AI Move, Coach Growth & the Future of US Retail

<p>Why is Coach growing while Kate Spade declines under the same parent company?</p><p>And what does Target appointing a Chief AI Officer tell us about the next phase of retail technology?</p><p>In this USA edition of <strong>Five Things Friday</strong>, Alex and Jill unpack five developments shaping US retail.</p><p>Target brings Chandu Nair across from Lowe’s as Chief AI Officer, prompting a bigger discussion about whether AI should sit under one executive or be embedded throughout the organisation.</p><p>Foot Locker and Nike experiment with community-led retail through the Crenshaw Rec concept in Los Angeles.</p><p>Tapestry delivers a striking brand comparison: Coach grows 15% while Kate Spade declines 7%, while the group recruits more than 2.5 million new customers during the quarter — around 35% of them Gen Z.</p><p>Michaels looks for growth opportunities created by changes at Joann and Party City.</p><p>And research based on almost 19 million North American in-store interactions reports customer satisfaction of 93.4%, with Tuesday and Wednesday producing the strongest results.</p><p>A 14-minute briefing on AI, brand execution, physical retail, customer acquisition and the changing US retail market.</p><p><strong>The Retail Podcast — retail intelligence without the noise.</strong></p>