Make Sure Every Guest is a Happy Guest with Michael O'Connell - Episode #39

Today Joe interviews Michael O'Connell, the founder of Happy Guest. Happy Guest is a guest management software that empowers Airbnb hosts and short‑term rental managers to deliver memorable, professional guest experiences for every stay, every time. Through thoughtful automation, every interaction feels warm, human, and completely seamless—all leading to a happy guest. Mike came from Turno, the #1 housekeeping platform in short-term rentals, where he learned exactly which operational problem...