3 (Professional Standards, Jon Ross)

Today's SWAPA Number is 3, as in the 3 step technique that Professional Standards recommends using for conflict resolution out on the line. Listen in to find out what that technique is and how to use it. If you have any feedback for us at all, please drop us a line at comm@swapa.org or tap here to send us a text. Follow us online: Twitter - https://twitter.com/swapapilots Facebook - https://www.facebook.com/swapa737