TTS-160 Why Full-Arch Fails Without Human Connection (Lead → Close Systems) | Ep.160 | Naiara Wireman & Sarah Bogard"

Why Full-Arch Fails Without Human Connection (Lead → Close Systems) | Sarah Bogard & Naiara Wireman | TTS #160

Most practices don't have a lead problem.

They have a conversion system problem.

In this episode of Tooth Sleuth, Greg sits down with two of the core operators inside GnA Consulting:

Naiara Wireman – Lead Call & Conversion Systems

Sarah Bogard – Case Acceptance & Closing Strategy

This is not theory.

This is the real breakdown of what actually happens between lead → consult → close, and why most practices lose cases before the patient ever sits in the chair.

Key themes:

Why AI cannot replace human connection in full-arch

The difference between transactional vs relational lead handling

How poor communication creates "micro fractures of trust"