CILEX CEO Interview: "I was in the job for 16 days before Mazur..."

After a baptism of fire when just 16 days into her new role as CEO of the Chartered Institute of Legal Executives (CILEX) Jennifer Coupland was thrust into one of the biggest crises legal services has faced since the Legal Services Act with the Mazur ruling and subsequent appeal. In a wide ranging discussion on the Today's Conveyancer Podcast, Coupland discusses how she handled the immediate aftermath of the decision, the appeal, and how she plans to shape the organisation going forward after...