Leading During A Crisis with Henry J. Evans at Dynamic Results

In this episode, we explore what it takes to lead effectively through crisis and why disruption is becoming faster, more complex, and more intense. We discuss why past experience alone isn't enough when leaders face unfamiliar challenges, and why a practical crisis management system matters. We explore Henry J. Evans's background in C-suite coaching and his business failure after 9/11, which shaped his approach to crisis leadership. Henry shares his framework for managing crisis, beginning with self-management and simple techniques like box breathing to help leaders stay calm and make better decisions under pressure. We also discuss the three phases of crisis, why decision-making should move to the lowest intelligent level within an organization, and why crisis plans should focus on the most critical actions. Finally, we explore simulations, scenario planning, pre-mortems, and the value of including pessimists to identify risks before they become problems.

Episode Highlights & Time Stamps

0:09 Crisis Leadership in a Faster World

1:08 What Counts as a Real Crisis

4:40 Henry's Counterterrorism Background

7:09 Why Old Successes Stop Working

10:09 Lead Yourself First

15:04 Three Phases of Crisis

20:27 Decision-Making in Crisis

24:57 Building Trust Before Crisis

27:52 Stress-Test Your Team

29:42 Pre-Mortem Planning Works