
← Happier At Work: Leadership, Culture, Performance12 oct · 11 min
Bonus: Rethinking What Causes Burnout
In this bonus episode of the Happier at Work podcast, Aoife O'Brien shares her key takeaways from her insightful conversation with Kate Donovan on burnout. Drawing on Kate's upcoming book Mismatch, Aoife unpacks the idea that burnout isn't about needing a perfect fit at work, most of us just need a "good enough" match most of the time. When that match breaks down across areas like workload, autonomy, fairness, community, values, and reward, burnout can creep in.
Here are some of the key takeaways:
Mismatch, not perfection, is the goal.
Most of the time we need roughly a 75% match between our needs and our environment — not a total match — for things to feel like they're working.
Six core areas of mismatch drive burnout
Workload, autonomy, fairness, community, values, and reward.
Burnout is a kind of stress you cannot recover from:
A helpful reframe for identifying when normal stress has tipped into something more serious.
"Toxic" is overused.
Some workplaces really are toxic, but many difficult experiences are better understood as a mismatch — a distinction that can be empowering rather than blaming.
Physical signals matter.
People who've experienced this kind of neglect may struggle to notice basic physiological needs (hunger, thirst, needing the bathroom, tiredness) — a warning sign that can also mask the approach of burnout.