The CEO's View: Toby Williams on AI and What's Next for HCM

Every HR leader is being told to adopt AI faster than they can evaluate it. The harder question isn't whether to use it. It's whether the company behind it can be trusted with the most sensitive data your organization has.

Toby Williams, president and CEO of Paylocity, joined the company as CFO in 2017 and has led it through the busiest product launch stretch in company history, culminating in the release of Ignite AI.

In this episode, he covers:

Why Paylocity built Ignite Hub to give HR teams visibility and control over every AI agent running on the platform

How client feedback on high volume recruiting led Paylocity to acquire the Grayscale application

What happens to client data once AI enters the picture, and why it never trains outside models

Timestamps

[00:01:36] How a career spanning product and finance shaped Toby's focus on usability and integrated data

[00:03:23] The one question every leader is asking right now about using AI productively

[00:05:13] Inside Paylocity's busiest launch stretch in nine years, from Elevate and retirement to recruiting AI

[00:06:00] Why Ignite Hub gives HR teams visibility into, and control over, every AI agent on the platform

[00:07:22] Ignite AI utilization has doubled every quarter since launch, and what that signals about adoption