Networking, Accountability and Better Sales with Haley Merritt

In this episode of the Kanawha Valley Hustlers podcast, I chat with Haley Merritt, an account manager at ProSource, to talk about what she has learned from working in sales. We discuss how she moved away from relying on rehearsed pitches and started focusing more on relationships, networking, and listening to what businesses need. Haley explains how B2B sales differs from retail and why trust often has to come before the sale. We also talk about changes in the printing and office technology industry, including document automation, hidden printing costs, and ways businesses can improve their workflows. Haley shares why BNI has been a valuable investment, how mistakes can lead to growth, and why accountability matters in sales. We wrap up by discussing one of the most important skills she is working on now: learning when to stop talking and listen. Her approach is simple. Practice may not make perfect, but it does make you better.