EP 168 What Makes a Great Dental Office Manager (It's Not What You Think)

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This episode with my friend Michelle Affanato breaks down what truly makes a great dental office manager, especially for those promoted from within or stepping into the role for the first time. We get honest about the realities of new manager energy ranging from being handed a title without training to suddenly managing former coworkers who now see you differently. Is this why so many managers feel overwhelmed early on? Maybe it's not because they are incapable but because expectations were never clearly defined.

Michelle shares real client experiences coaching new managers, including why asking for help is a strength and why being supported by the doctor is essential for long term success.

Connect with Michelle Affanato

Instagram: @michelle_affinitymgmt

Facebook: Affinity Management Consulting

Podcast: Accelerate Your Dental Practice with Malika and Michelle

Website: https://www.affinitymanagement.co/

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Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com/

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Beyond the Operatory Career Workshop: Have you ever wondered what career opportunities in dentistry exist beyond clinical care? Whether you're a dentist, hygienist, assistant, or manager, this full-day, in-person workshop is your chance to explore new paths in speaking, coaching, consulting, and more.