Your Cashflow Is Sitting Under A Toolbox

Most shops are watching labor rates, car count, gross profit, and technician productivity.  Meanwhile, there could be thousands of dollars sitting on a shelf, underneath a toolbox, waiting on a parts driver, or buried in a credit nobody followed up on.

This week on Repair Shop Reckoning, Kevin and Jason dig into one of the least talked about profit leaks in the repair industry: cores, returns, wrong parts, and warranties.Kevin breaks down the system his shop uses to track every core and return from the moment the part comes through the door until the credit hits the books, including the process that helped them recover a missing $900 credit.

They also get into the real cost of warranty work, why a replacement part doesn't make your shop whole, how wrong parts create chaos throughout the entire shop, and why major engine and transmission jobs can turn into financial hand grenades when you don't know the warranty requirements upfront.

Kevin also breaks down a $5,000 job that would have actually lost the shop roughly $800 at the insurance company's pricing and explains why knowing your numbers matters before somebody else decides what your work is worth.

The message is simple:Treat cores like cash, not junk.Because two missed $75 cores a week is $7,800 a year walking out the door. And when the same leaks exist across cores, returns, warranties, wrong parts, lost technician time, and missed credits, those “little” holes can quietly sink the ship.

If your process is based on “I think they picked it up,” “I'm pretty sure we got the credit,” or “we'll deal with it later,” you don't have control.You have an assumption.

From chaos to control. This is Repair Shop Reckoning.

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