507 Stop Restaurant Staff Turnover: Hire Better, Lead Better | Dana DeVito

Constantly hiring, covering shifts, and losing good employees?

In Episode 507, Roger talks with Dana DeVito, Co-Founder & COO of Elite Performance Associates and author of Now Hiring: Recruit Right, Grow Your Culture, Build Teams That Stay.

Dana has hired and managed more than 6,000 people and faced 300% employee turnover in his own businesses. He shares how he changed his approach to hiring and leadership, with practical lessons from operating restaurants and coffee shops.

In this conversation:

• Hiring for drive, mindfulness, humility, and role-specific traits.

• Interview questions that reveal character and relationship skills.

• Preparing managers to coach and hold people accountable.

• Five questions for employee-led one-on-one meetings.

• Welcoming new hires and supporting them through learning mistakes.

• Giving employees opportunities to contribute ideas.

• Protecting your team when staffing falls short.

Listen for practical ways to strengthen your restaurant’s culture and build a team you can count on.