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Retail practice at scale with AI roleplay

Retail practice at scale with AI roleplay9 sept24 min

AI Role-Play Is Not the Training. It’s the Practice the Training Was Missing. https://multimediaplus.com/ai-role-play-is-not-the-training-its-the-practice-the-training-was-missing/

Blume, B. D., et al. Research on training transfer and the application of learned knowledge, skills, and attitudes to workplace performance. Human Resource Development Review / related systematic review literature, 2025–2026. https://www.sciencedirect.com/science/article/pii/S136656262500035X

Ericsson, K. A. “Deliberate Practice and Acquisition of Expert Performance: A General Overview.” Academic Emergency Medicine, 2008. https://pubmed.ncbi.nlm.nih.gov/18778378/

Gegenfurtner, A., et al. Meta-analytic research on learner-centered professional training, including practice, feedback, and role-play. Educational Research Review. https://www.sciencedirect.com/science/article/pii/S1747938X11000157

Simulation-based communication training literature reviewing repeated practice, feedback, and skill development in realistic scenarios. PMC / National Library of Medicine. https://pmc.ncbi.nlm.nih.gov/articles/PMC8990192/

Recent survey research on controllable text-to-speech systems, including advances in emotional expression, prosody, timbre, and speaking style. Proceedings of EMNLP 2025. https://aclanthology.org/2025.emnlp-main.40/

Research on fine-grained emotional control in expressive speech synthesis, including emotion intensity and mixed emotional states. arXiv, 2024. https://arxiv.org/abs/2410.00316

McGaghie, W. C., et al. Research on deliberate practice and mastery learning emphasizing measurable standards, feedback, and repeated performance improvement. Medical Education / simulation-based mastery learning literature. https://pubmed.ncbi.nlm.nih.gov/26375272/